All sales for treatments are final and non-refundable. For in-office product purchases, returns are accepted within 20 days. To qualify for a return, items must be unused, in original packaging, and in the same condition as received. If 20 days have elapsed since your purchase, we cannot provide a refund or exchange. Please note that all online purchases made at www.BeautyBYStefany.com are also final; we do not accept returns, offer refunds, or exchanges for these items.

Shipping & Confirmation Details
Once your order has been processed and shipped, you will receive an email confirmation along with tracking information for your package.
Our business hours are Monday through Friday, 10:00 AM to 5:00 PM (EST). Orders are typically shipped within 24 hours during these hours.
Thank you for choosing us—we’re excited to get your products to you quickly and safely!